FAQ

DA IT - HOW IT WORKS
Ever wonder how the IT setup at Democrats Abroad works? Here is a brief overview of the IT Volunteer setup and how you can get your questions answered!
Sat, 15 Dec, 2018 at 5:26 AM
Activate your DA HelpDesk ticket account
If you have been issued a Help Desk ticket from the Democrats Abroad Help Desk, you can login to view the status of your tickets and respond to issues in th...
Tue, 1 Aug, 2017 at 7:44 AM
How to Request Member Data Reports
If you are an authorized local DA Country Committee Administrator, you can request a full Membership Data Report by sending an e-mail request to: HelpDesk...
Fri, 4 May, 2018 at 11:23 AM
How to activate your FreshDesk Agent account
We have seen that for some reason the Agent activation/Welcome messages have not been going out properly, but there should be a work-around here that (I ...
Tue, 1 Aug, 2017 at 7:33 AM
Updating the LVD
Not all Types of Contact  update the Last Verified Date/Membership Expirees General principle: the Type of Action refers to your (DA's) action NOT ...
Thu, 14 Mar, 2019 at 6:37 AM
How to log-in to NB, set password and Self-verify
1. Go to democratsabroad.org. Click Join/Sign In, then Sign in with … 2. Enter the email you used to join DA, and your password (if you’ve set one and reme...
Fri, 12 Jan, 2018 at 9:54 AM
Update your Address with Democrats Abroad - Voting and/or Residential
Go to www.democratsabroad.org. Click Join/Sign In, then Sign in with … Enter the email you used to join DA, and your password. If you don't remember...
Sat, 4 Aug, 2018 at 8:37 AM
Immigration Policies
Question:  I had a question about immigration policies for american citizens that live in Europe and are married to Europeans. I would love to get in touch ...
Sun, 22 Jul, 2018 at 3:52 AM
Troubleshoot the Infinitely Saving Post and the Missing Event Text
We find that there are usually 3 culprits: Formatting problems in the text you are pasting; and  Using a browser other than Chrome or Firefox; Internet ...
Tue, 24 Jul, 2018 at 4:30 AM
VFA problems - standard replies and screens and other information
And just so you know, when people run into a problem like this (Voter account exists for an email and 2 people use that email address), I think they can byp...
Sat, 11 Aug, 2018 at 10:27 AM